But even those who pay a premium for top speeds have found that certain sites and services sputter out at the pace of dial-up. And calling your ISP’s customer-service department to find out what’s going on can be a torturous exercise — requiring you to endure an endless loop of hold music as you pray for a sentient being to pick up the line.
|(Photo: Bernard Dupont, Flickr.com.)|
The test is an interactive tool that lets users run speed measurements across multiple “interconnection points” and gather information on whether and where ISPs are degrading speeds.